Shipping Policy
Thank you for shopping with Daisy Lane. We currently ship within the United States, including Alaska and Hawaii. International shipping is not available.
Order Processing
Standard orders are processed and handed to the shipping carrier within 2 business days. Weekends and holidays are not included in processing times.
Expedited orders placed before 11 AM Pacific, Monday through Friday, ship the same day, excluding holidays. Orders placed after this cutoff are processed the next business day.
During major sales or unusually busy periods, processing may take an additional 1 to 2 business days.
Shipping Rates and Delivery
Available shipping methods and charges are displayed at checkout. Shipping costs depend on the items in your order and the delivery destination.
Free standard shipping is available on qualifying U.S. orders of $75 or more. Expedited shipping costs extra.
Delivery time is additional to processing time and depends on the shipping method selected at checkout. Delivery estimates are not guaranteed, and carrier delays may occur.
We use USPS, UPS or FedEx to deliver orders.
Tracking Your Order
Once your order ships, you will receive an email with tracking information.
Local Pickup
Local customers can select store pickup when available at checkout. Please wait for your pickup notification before coming to the store.
APO and FPO Addresses
Standard shipping is available to APO and FPO addresses. Delivery may take longer than other U.S. shipments. Express shipping is not available for these addresses.
Delayed or Missing Packages
If your package is delayed or appears to be lost, contact us at info@shopdaisylane.com with your order number.
We will work with the shipping carrier to investigate. Carrier investigations can take up to two weeks.
If the carrier confirms that your package was lost in transit or delivered to the wrong address, we will replace the items if available. If a replacement is unavailable, we will refund the order and applicable shipping charges.
If the carrier confirms delivery to the correct address, we are unable to issue a refund.
Signature Required
Orders valued at $450 or more require a signature upon delivery.
Returns and Exchanges
For return eligibility, refund details and return shipping information, please review our Return Policy.
Contact Us
For shipping questions, email info@shopdaisylane.com or call 949-481-2281.